We are on a mission to build the world’s first large-scale, commercially viable, 1 million-plus qubit quantum computer, powered by breakthroughs in silicon photonics and quantum architecture. We were founded in 2016 by the world’s foremost experts in photonic quantum computing and have assembled a world class team dedicated to bringing the world-changing benefits of quantum computing into reality.

Quantum computing is anticipated to unlock the solution to otherwise impossible computational tasks, with potential impact across all of science and technology. By harnessing the laws of quantum physics, quantum computers are expected to dramatically outperform even the most powerful supercomputers, enabling extraordinary advances across a broad range of applications including climate, energy, healthcare, finance, agriculture, transportation, materials design, and more.

In many areas of scientific and technical inquiry, humanity has reached the limit of what even the most powerful existing (or future) supercomputers can do--but quantum computers are poised to crack problems that are simply out of humanity’s reach with traditional computers.  With applications across climate, healthcare, energy, finance, agriculture, transportation, materials design and more, quantum computing will tackle some of the most urgent practical challenges we face, as well as deliver entirely new industries.

PsiQuantum is uniquely positioned to deliver on the promise of quantum computing. We have already demonstrated that it’s possible to manufacture core quantum components using the standard and scalable manufacturing processes of a world-leading semiconductor fab.

There’s more work to be done and we are looking for exceptional talent to join us on this extraordinary journey!

Job Summary:

Provides support services to employees and executives with technical problems and issues involving desktop, laptop, or network services from local employees and employees using network remote access. Provides timely resolution or escalation to appropriate technical personnel. Provides case status updates to management and end-users. Develops, documents, and implements standard operating procedures relating to IT support. Assists in the installation, implementation, and upgrades of internal systems. *This is an on-site 5 days a week role in Palo Alto, CA.*  

• Proficiency in Excel and data analysis.
• Proven team player with an ability to work effectively across departments, sites, and time zones.
• Excellent verbal and written communication skills with an ability to communicate effectively to a variety of audiences (Executive team members).
• Strong critical thinking, creative, innovative, analytical, and detail-oriented problem-solving skills.
• Ability to work independently with limited direction.
• Excellent note-taking and documentation skills.
• Demonstrated ability to juggle multiple priorities and deliver against a schedule.
• Ability to contribute to a fast-moving start-up environment.

Knowledge, Skills, and Abilities:

• Domain knowledge: Microsoft AD; Apple macOS
• Microsoft Office 365 Administration
  • Exchange
  • Office
  • SharePoint
  • Teams
• Okta
  • Group management
  • Application Provisioning
  • MFA
  • SSO
• Jira / Confluence administration
  • Group management
  • Project board configuration
  • Space permissions/provisioning
• Asset management
  • Inventory assessment
  • Hardware management tool configuration
  • Hardware Audits
• Account, and access management
  • Lab machines
  • Desktops
  • Servers
  • End-user devices
  • Windows
  • macOS
  • iPads
• Networking troubleshooting
  • High-level network troubleshooting
  • Domain
  • DNS
  • Static IP
  • VPN
• Onboarding
  • Configuration of new hire laptops / Shipment
  • Windows
  • Mac
• Off-boarding
  • Access removal
  • Hardware collection
  • Reassignment / tracking

The base annual salary range for this full-time role is between $42,500 to $88,000. This range reflects the minimum and maximum target range for new hire base salary across all US locations. Actual compensation may vary outside of this range and is dependent on various factors including but not limited to a candidate's qualifications including relevant education and training, competencies, experience, geographic location, and business needs. Base pay is only one part of the total compensation package. Full time roles are eligible for equity and benefits. Base pay is subject to change and may be modified in the future.